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Dear valued Zemado customers,


  • We put great effort in providing a durable, well constructed product. However, because of the nature of the materials used, some imperfections are normal and not necessarily a flaw in the product itself.
  • If for any reason you are not satisfied with your unique, hand-crafted product please return it to us within 14 days with a brief explanation and original receipt and we will gladly exchange your purchase.
  • Please note that purchaser will assume responsibility of return shipping fee. We will be happy to make exchanges for any other product.
  • Zemado is not responsible for damages that might occur after purchase of product or accidental breakage. However, if damage does occur please contact us for replacement parts and costs.

Thank you, we appreciate your business.

Marsha and Donna